Status

Last updated 25 August 2026

Publishing

PlatformStatusNote
YouTubeNormal
TikTokNormal
InstagramNormal
FacebookNormal
XNormal

Is it me or is it you?

If a post has not gone out and nothing is listed above, it is worth checking these before getting in touch — they cover most cases:

  1. Has the account been disconnected? Platforms sometimes end an app's access, particularly after a password change. Strider will say so, and reconnecting fixes it.
  2. Did the platform reject the video? Length and shape limits differ by platform — see the platform support page.
  3. Was it a Story? Facebook and Instagram do not allow Stories to be scheduled by any outside tool. That is their limit, not ours.

Past incidents

None recorded.

Reporting a problem

Run Send Diagnostics from your Strider folder. It writes a single file describing your installation, opens it so you can read it before sending, and never includes your passwords or access tokens. Email it to hello@getstrider.co.uk with a short note about what you expected to happen.

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